Overview

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Last updated: 18-08-2026

Welcome to Kachi Interiors. By accessing or using our website (kachi-interiors.com) and/or purchasing our services, you agree to be bound by the following terms and conditions ("Terms"). The terms “we,” “us,” “our,” or “Kachi Interiors” refer to Kachi Interiors. The terms “you” or “client” refer to the user of our website or purchaser of our design services.

If you do not agree to these Terms, please do not use the website or purchase our services.

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1. Use of Website and Services​

Your use of this website and purchase of any service constitute acceptance of these Terms. We reserve the right to modify or update these Terms at any time by posting the revised version on this page. It is your responsibility to review these Terms regularly. Continued use of the website or services after changes constitutes your acceptance of those changes.

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2. Fees & Payment​

• Every project is individually scoped and quoted. Before any work begins, the Client will receive a Proposal outlining the agreed Scope of Work, Deliverables, Fees, Payment Schedule and estimated Project Timeline.

• Work will commence once the Proposal has been accepted and the initial payment specified within the Proposal has been received.

• Payments must be made in accordance with the agreed payment schedule. Kachi Interiors reserves the right to suspend work if any invoice remains unpaid beyond its due date.

• Unless otherwise agreed in writing, final design documents, specifications, drawings and other deliverables will be released only after all outstanding invoices have been paid in full.

• Any additional work requested outside the agreed Scope of Work will be quoted separately and will only commence once approved by the Client.

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3. Design Services​

• Every project is bespoke and the services provided will be detailed within the Proposal.

• Depending on the project, deliverables may include, but are not limited to:

Concept development

Space planning

Mood boards

Furniture and material specifications

Lighting design

Joinery drawings

Colour schemes

FF&E schedules

Window treatment recommendations

Procurement support

Design presentations

2D drawings

3D visualisations (where included)

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• Project timelines are estimates and may vary depending on the responsiveness of the Client, supplier lead times, project complexity and any requested changes.

• The Client is responsible for providing accurate measurements, plans and project information. Kachi Interiors cannot be held responsible for delays or inaccuracies resulting from incomplete or incorrect information.

• Unless specifically agreed within the Proposal, Kachi Interiors is not responsible for architectural, structural, engineering or building regulation compliance.

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4. Revisions​

• The Proposal will specify the number of revision rounds included within the design fee.

• Revision requests beyond the agreed allowance, or changes that significantly alter previously approved design work, will be treated as additional services and charged separately at the applicable rate.

• Revisions requested after final approval may require portions of the project to be redesigned and may affect the project timeline.

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5. Procurement & Project Support

• Where procurement services have been agreed, Kachi Interiors may source, order and coordinate products on the Client's behalf.

• Procurement fees, if applicable, will be outlined within the Proposal.

• Kachi Interiors acts solely as an intermediary between the Client and suppliers. While reasonable care is taken when specifying products and suppliers, we cannot guarantee product availability, manufacturing quality, delivery times or supplier performance.

• Any implementation support, contractor liaison or site visits will be carried out only where included within the Proposal or otherwise agreed in writing.

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6. Third-Party Services​

• We may refer you to third-party contractors, retailers, or service providers; however, we do not provide these services ourselves.

• Kachi Interiors accepts no liability for any loss, damage, or failure arising from contracts or arrangements between you and third parties.

• You agree to indemnify and hold harmless Kachi Interiors against any claims related to third-party services or products.

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7. Cancellations and Refunds​​

• Either party may terminate the project by providing written notice.

• The Client remains responsible for payment of all work completed up to the termination date, together with any committed third-party costs incurred on the Client's behalf.

• Payments already made for completed design work are non-refundable.

• Where work has not yet commenced, any refund will be at the sole discretion of Kachi Interiors.

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8. Client Responsibilities

• The Client is responsible for reviewing all drawings, specifications and recommendations before implementation.

• The Client must ensure that contractors verify all dimensions and site conditions before commencing any work.

• Any changes requested after approval may result in additional fees and revised project timelines.

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9. Intellectual Property

• All drawings, concepts, mood boards, specifications, renderings and other design materials produced by Kachi Interiors remain the intellectual property of Kachi Interiors until all invoices have been paid in full.

• Upon full payment, the Client receives a licence to use the design solely for the agreed project.

• The design may not be copied, reproduced, distributed, adapted or used for any other project without prior written permission.

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10. Photography

• Kachi Interiors may request permission to photograph or publish completed projects for portfolio, marketing and editorial purposes.

• No photographs identifying the Client or revealing personal information will be published without prior consent.​​

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11. Limitation of Liability

• Our design services are advisory and for recommendation purposes only.

• We are not responsible for construction, installation, or implementation of the designs.

• Consult with contractors to confirm measurements and compliance with regulations.

• You accept full responsibility for the execution of the design and any consequences arising therefrom.

• Kachi Interiors provides design recommendations only and is not responsible for the workmanship, performance or conduct of contractors, suppliers or manufacturers.

• The Client remains responsible for obtaining any necessary planning permissions, building control approvals or other statutory consents unless expressly agreed otherwise.

• Kachi Interiors' total liability shall not exceed the total fees paid by the Client for the relevant project.

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12.Force Majeure

Kachi Interiors shall not be liable for delays or failure to perform its obligations where such delays arise from circumstances beyond its reasonable control, including but not limited to supplier delays, transport disruption, illness, natural disasters, government restrictions or other unforeseen events.

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13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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14. Contact​

If you have any questions about these Terms, please contact us:

• Email: info@kachi-interiors.com

• Phone: +44 7718 053397

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Thank you for choosing Kachi Interiors.

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